How Support Department is acting?

Both on-site and off site support are provided as per need and requirements.

Tele support and email comprises of the main off-site support techniques.

For Lifetime support Are there any hidden charges?

It’s a Lifetime free support. No other charges.

How do we contact at initial phase of Implementation period?

Through mail contact us at info@maramsoft.com or via phone at
+91-40-66633455,66733455

Are you providing Printed User manual along with the Product?

Yes. In two ways as in the form of Queue file and help file book

In how many type Support is available?

We have a dedicated 24 × 7 Customer support

1. Online Chatting
2. Call Center
3. E-mail or Mail
4. Web Posting
5. Onsite Services

How many systems do we require to run Chatralay?

One system is sufficient.

What are the requirements of the system to install Chatralay?

Hardware Requirements:

1. 512 MB or above RAM
2. 2GB of free space on C-drive
3. Any GSM/GPRS modem with appropriate data cable

Software Requirements:

1. Windows 2000 / XP operating system
2. MS SQL Server 2000
3. Anti virus (Norton or Mcafee)

Who will take care of the installation of Chatralay?

Company will send installation team to schools for installing Chatralay.

What about the upgrades of Chatralay?

We will update all the upgrades to schools for free of cost.